Privacy policy

Effective date: 11/24/2024

In order to improve scheduling service, we need personal information from you and the people scheduling time with you – it require these information. But we don’t take this responsibility lightly. We recognize the importance of privacy and your rights, and we want you to feel confident about using our services and in your interactions with us. We want you to love PinmyCal as much as we do, but if you do not agree with this policy then please do not access or use our application or website (this website). The sections below contain the information you may want to know about this topic. We’ve tried to make them as straightforward as possible, but we realize it’s a lot of information. If you still have any questions, please reach out to support@pinmycal.com


Introduction

PinmyCal.com (“us”, “we”, or “our”) operates https://pinmycal.com (hereinafter referred to as “Service”). Our Privacy Policy governs your visit to https://pinmycal.com, and explains how we collect, safeguard and disclose information that results from your use of our Service. We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy or Privacy Notice. This privacy notice (“Privacy Notice” or "Privacy Policy") describes how PinmyCal, and its affiliate Interview Schedule. d/b/a Prelude (PinmyCal, “we”, "us" or “our”) collect, use, and disclose your Personal Data. Throughout this document, we will use a few defined terms “Personal Data” when used in this Privacy Notice means any data relating to an identified or identifiable natural person that is processed by PinmyCal as described in this Privacy Notice when such information is protected as “personal data” or “personal information” or a similar term under applicable data protection laws. All other defined terms used in this Privacy Notice or Privacy Policy will have the meanings associated with them in our Terms or Terms and Conditions.


Applicability

This Privacy Notice applies to Personal Data PinmyCal collects when you visit or use our Website or application and Services as described in the “Information We Collect” section of this Privacy Notice below. PinmyCal is the controller of that Personal Data or Personal Information. This Privacy Notice does not apply to personal data or Personal Information within Customer Data or Customer Information (as that term is defined in your agreement with PinmyCal), such as information a User collects about an Invitee when an Invitee books a meeting or interview using our Services. We process Personal Data or Personal Information within Customer Data or Customer Information on our customers’ behalf as a processor or service provider. If you are an Invitee and have questions about how your data is processed by our customers or wish to exercise your rights with respect to that data, you must reach out to the User who collected your information.


Information We Collect and Use

We collect several different types of information for various purposes to provide and improve our Service to you. We collect information about you directly from you and automatically through your use of our website or any subdomain of our website or our application. To help you protect yourself and your information, we encourage you to provide and collect only that information that is necessary for your use of our Website or Services. For example, to schedule a meeting, the only information that may be necessary is names, email addresses, date, and time. Please note that if you choose not to share certain Personal Data or Information with us, or refuse certain contact permissions, we might not be able to provide certain parts of the Services. PinmyCal is not directed to children under eighteen (18) years of age, and we do not knowingly collect personal Data or Information from children under 18. If we discover that a child under 18 has provided us with Personal Data, we will promptly try to delete such Personal Data from our systems.


Definitions


Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:


Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at support@pinmycal.com.


Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), location, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other diagnostic data.


Tracking Cookies Data

We may use cookies and similar tracking technologies to track the activity on our Service and we may hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.


Examples of Cookies we use:

Session Cookies: We use Session Cookies to operate our Service. Preference Cookies: We use Preference Cookies to remember your preferences and various settings. Security Cookies: We use Security Cookies for security purposes. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.


Use of Data

Pinmyal.com uses the collected data for various purposes:

to provide and maintain our Service;

to notify you about changes to our Service;

to allow you to participate in interactive features of our Service when you choose to do so;

to provide customer support;

to gather analysis or valuable information so that we can improve our Service;

to monitor the usage of our Service;

to detect, prevent and address technical issues;

to fulfill any other purpose for which you provide it;

to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

to provide you with notices about your account and/or subscription / unsubscription, including expiration and renewal notices, email-instructions, etc.;

to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

in any other way we may describe when you provide the information; for any other purpose with your consent.


Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy or Privacy Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.


Transfer of Data

Your information, including Personal Data or Personal Information, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data or Personal Information, to United States and process it there.

Your consent to this Privacy Policy or Privacy Notice followed by your submission of such information represents your agreement to that transfer.

PinmyCal.com will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.


Disclosure of Data

We may disclose personal information that we collect, or you provide:


Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.


Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.


Other cases. We may disclose your information also:

to our subsidiaries and affiliates;

to contractors, service providers, and other third parties we use to support our business;

to fulfill the purpose for which you provide it;

for the purpose of including your company’s logo on our website or mobile app;

for any other purpose disclosed by us when you provide the information;

with your consent in any other cases;

if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.


Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. – See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at support@pinmycal.com.


In certain circumstances, you have the following data protection rights:

the right to access, update or to delete the information we have on you;

the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

the right to object. You have the right to object to our processing of your Personal Data;

the right of restriction. You have the right to request that we restrict the processing of your personal information;

the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests.

Please note, we may not able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).


Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/


According to CalOPPA we agree to the following:

users can visit our site anonymously;

our Privacy Policy link includes the word “Privacy”, and can easily be found on the page specified above on the home page of our website;

users will be notified of any privacy policy changes on our Privacy Policy Page;

users are able to change their personal information by emailing us at support@pinmycal.com.

Our Policy on “Do Not Track” Signals:

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.


Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

What personal information we have about you. If you make this request, we will return to you:

The categories of personal information we have collected about you.

The categories of sources from which we collect your personal information.

The business or commercial purpose for collecting or selling your personal information.

The categories of third parties with whom we share personal information.

The specific pieces of personal information we have collected about you.

A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.

A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

To stop selling your personal information. We don't sell or rent your personal information to any third parties for any purpose. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

To exercise your California data protection rights described above, please send your request(s) by one of the following means:

By email: support@pinmycal.com

Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.


Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.


Fathom Analytics

Privacy-focused website analytics from a sustainable company. A GDPR compliant, Google Analytics alternative.

For more information on the privacy practices of Fathom, please visit the Fathom Privacy Terms web page: https://usefathom.com/terms


Twipla Analytics

The website TWIPLA offers an advanced website intelligence platform that provides users with comprehensive web statistics, visitor behavior analytics, and communication tools. It aims to offer precise and instant insights into website performance with features such as website statistics, session replays, heatmaps, polls, and surveys.

Designed to be privacy-perfect and intuitive, TWIPLA is used by a wide range of clients, from startups to giant corporations across over 180 countries, ensuring GDPR/CCPA compliance without the use of cookies or fingerprinting. The platform also includes options for white labeling, making it suitable for SaaS platforms and agencies looking to offer analytics services to their clients.

Twipla provides further information about its own privacy practices here: https://www.twipla.com/en/support/legal-data-privacy-certificates/standard-integration


Google Analytics (Not-EU)

For visitors outside of the European union, we use Google Analytics as a third-party tracking service, but we don’t use it to track you individually or collect personal user information. We use Google Analytics to collect information about how our website performs and how our users, in general, navigate through and use PinmyCal.com. This helps us evaluate our users use of PinmyCal.com, compile statistical reports on activity, and improve our content and website performance.

Google Analytics gathers certain simple, non-personally identifying information over time, browser type, internet service provider, referring and exit pages, timestamp, and similar data about your use of PinmyCal.com. We do not link this information to any of your personal information such as your username. We do not collect IP addresses through Google Analytics.

Google provides further information about its own privacy practices and offers a browser add-on to opt out of Google Analytics tracking here: https://support.google.com/analytics/answer/4597324?hl=en


CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.


GitHub

GitHub is provided by GitHub, Inc.

GitHub is a development platform to host version control and review code, manage projects, and build software.

For more information on what data GitHub collects for what purpose and how the protection of the data is ensured, please visit GitHub Privacy Policy page: https://help.github.com/en/articles/github-privacy-statement.


E-Mails and SMS


Twilio

By using PinmyCal.com, you may receive email and SMS reminders to be notified about upcoming bookings. These emails and SMS are sent using our service provider Twilio. You agree that we may share your mobile phone number or email address and the contents of any message you send or receive through such Service with our third-party partner, Twilio. For more information regarding how Twilio may store or use your information, please review Twilio's Privacy Policy which can be found here: https://www.twilio.com/legal/privacy.


Conferencing


Daily.co

PinmyCal.com provides 'PinmyCal Video', a whitelabel video service powered by daily.co. daily.co is a video API service that provides video conferencing and recording services. daily.co is a third party service provider and is not owned or operated by PinmyCal.com. A user can choose to record a video call, which is indicated by a red warning 'recording', and the recording will be stored in an encrypted AWS S3. Their Privacy Policy can be viewed at: https://www.daily.co/legal/privacy/


Customer Support


Intercom

We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom's use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). The Intercom Messenger Apps and Apps in Inbox products may also provide you with access to other third party applications such as Stripe. You should consult these third parties' privacy notices for further information on their use of your personal data. As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.


Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.


The payment processors we work with are:


Stripe:

Their Privacy Policy can be viewed at: https://stripe.com/us/privacy


Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be redirected to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Children's Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our systems.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: support@pinmycal.com.