Outlook CalendarOutlook Integration Details
Connect Outlook calendars for busy-time checks, event syncing, and enterprise scheduling policies.
Host Availability Setup
Hosts can define day-wise availability windows, choose meeting durations, and mark out-of-office periods.
Meeting time preferences
Buffer: 10 minutes before each meeting and 15 minutes after each meeting.
Timezone: Asia/Kolkata (GMT+5:30) with automatic attendee timezone conversion.
Unavailability / Out of office
When out of office is enabled, booking slots are automatically hidden and Outlook event creation is skipped.
Attendee Journey with Outlook
Visual flow for booking creation, rescheduling, and cancellation with calendar date/time context.
Attendee selects a slot and receives confirmation with Outlook event details.
Attendee reschedules and calendars are updated with the new meeting slot.
Attendee cancels and receives rebooking options for open slots.
Capabilities
Calendar sync, availability lookups, and event creation via Microsoft Graph.
Best For
Organizations using Microsoft 365 with compliance and governance controls.
Reliability
Automatic retry and webhook reconciliation for delayed updates.
GET /v1/integrations/outlook/freebusy?date=2026-03-04 Authorization: Bearer pmc_live_xxxxx
POST /v1/integrations/outlook/events
{
"bookingId": "bk_7281",
"subject": "Customer Onboarding"
}{
"status": "error",
"code": "OUTLOOK_TOKEN_EXPIRED",
"message": "Reconnect Microsoft account"
}