📘 Coverage
Product + API FAQs
Frequently Asked Questions
Clear answers for onboarding, integrations, bookings, billing, and developer usage.
⚡ Quick Resolution
Top issues mapped
🔁 Updated
As features evolve
Getting Started
How do I start using PinmyCal?
Create your account, connect calendar(s), define event types, and share your booking link.
Can I use PinmyCal for teams?
Yes, team routing and role-based configuration are available for multi-user setups.
Booking & Availability
How do I share availability?
Create an event type, configure schedule windows, then share your public booking URL.
Can attendees reschedule?
Yes, attendees can reschedule from confirmation links if the slot policy allows it.
What prevents double booking?
Real-time busy checks and slot locking prevent conflicting reservations.
Integrations
Which conferencing tools are supported?
Zoom, Google Meet, and Microsoft Teams are supported for automatic meeting links.
Can I connect Slack?
Yes, Slack can receive booking and reminder notifications.
Do calendar integrations support Outlook/Apple?
Yes, Outlook and Apple Calendar integrations are available via dedicated integration pages.
Billing & Plans
Where do I update billing details?
Billing settings, invoices, and plan updates are managed in your account settings.
How do refunds work?
Please review our Refund Policy for eligibility and processing terms.
Developer FAQs
Do I need bearer auth?
Yes, all server-side calls require an API bearer token.
Authorization: Bearer pmc_live_xxxxxxxxxxxx
How to fetch slots?
Call availability endpoint with event type, date, and timezone.
GET /v1/availability?eventTypeId=evt_demo
How to handle webhooks?
Validate signature, log requestId, and process with retries.
Header: X-PMC-Signature: sha256=...
Common Errors
401: token expired or invalid 422: required field missing 409: selected slot unavailable Tip: include requestId when contacting support