Effective date: 08/10/2025
PinmyCal.com (“us”, “we”, or “our”) operates https://pinmycal.com (hereinafter referred to as “Service”). This platform is owned by "STACKBASE PRIVATE LIMITED" is incorporated under the Companies Act, 2013 (18 of 2013), registerd office at Arcadia Grant, Mohanpur, Prem Nagar, Dehradun, Uttarakhand, India, and that the company is Company limited by shares. The Corporate Identity Number of the company is U96090UT2025PTC018985. The Permanent Account Number (PAN) of the company is ABPCS8487G*. The Tax Deduction and Collection Account Number (TAN) of the company is MRTS34680C* These Refund Policy govern your use of our web pages located at https://pinmycal.com operated by PinmyCal.com. Our Refund Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here https://pinmycal.com/privacy.html. Your agreement with us includes these Refund Policies (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them. If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at support@pinmycal.com so we can try to find a solution. These Refunds apply to all visitors, users and others who wish to access or use Service. Thank you for being responsible.
All payments made through our website are processed via Razorpay, a secure and trusted payment gateway. By completing a transaction, you agree to the terms set forth below.
Cancellation requests will be accepted but there will not be any refund of any service you paid for including platform fee.
For subscription or recurring services, you may cancel future renewals at any time by contacting us before the next billing cycle.
Refunds will be issued only under the following circumstances:
Duplicate payment or incorrect amount charged due to a technical error.
Payment made for a service/product that could not be delivered due to an error on our end.
Any other case specifically approved by our management team after review.
Payment made for a service/product that could not be delivered due to an error on our end.
Refunds are not issued in cases where:
Duplicate payment or incorrect amount charged due to a technical error.
The service/product has already been delivered or accessed.
The cancellation request is made after the service period has started.
Dissatisfaction due to change of mind or non-usage of the service.
All eligible refunds will be processed back to the original payment method used during the transaction.
Refunds may take up to 10-15 business days to reflect in your account, depending on your bank or card issuer.
You will be notified via email or any other communication channel (sms/ WhatsApp / Onesignal etc.) once your refund has been initiated.
If you wish to request a refund, or have questions about your payment, please contact us at:
📧 Email: support@pinmycal.com
📞 Phone: +91-9997240507
📍 Address: Mohanpur, Acradia Grant, PremNagar, Dehradun 248007.
Please include your order ID / payment ID / transaction ID, transaction date, and reason for refund request in your message.
Razorpay is only a payment facilitator. Final approval for any refund or cancellation will be made by Stackbase Private Limited. Razorpay will process refunds only after receiving authorization from us.
We reserve the right to modify this Cancellation & Refund Policy at any time. Updates will be reflected on this page with the revised “Last updated” 08/10/2025.