Slack NotificationsSlack Integration Details
Send booking alerts and reminders to Slack channels with customizable payload templates.
Host Availability Setup
Hosts can define day-wise availability windows, choose meeting durations, and mark out-of-office periods.
Meeting time preferences
Buffer: 10 minutes before each meeting and 15 minutes after each meeting.
Timezone: Asia/Kolkata (GMT+5:30) with automatic attendee timezone conversion.
Unavailability / Out of office
When out of office is enabled, booking slots are automatically hidden and Slack reminders are paused.
Attendee Journey with Slack
Visual flow for booking creation, rescheduling, and cancellation with calendar date/time and notification context.
Attendee books a slot and host channel receives instant booking notification.
Attendee reschedules and Slack reminders are automatically updated.
Attendee cancels and cancellation notification is delivered to the configured channel.
Capabilities
Channel notifications, threaded updates, and reminder pings before meetings.
Use Cases
Sales standups, support triage, and internal routing for incoming meetings.
Reliability
Retries with exponential backoff for transient Slack API failures.
POST /v1/integrations/slack/messages
Authorization: Bearer pmc_live_xxxxx
{
"channel": "#sales-bookings",
"bookingId": "bk_3008"
}{
"status": "ok",
"slackTs": "1740993111.001200"
}- Bot token scoped to channels:read/chat:write - Signing secret verified for callbacks - No PII in public channels